Customer would no longer be charged for unused power until reconnected – AEDC
Abuja Electricity Distribution Company (AEDC) says it has given out 120,000 meters to its customers in 2017 and still planning to replicate that in subsequent years until all its customers are served with prepaid meters.
Oyebode Fadipe, the Head of Corporate Communication of AEDC, disclosed this in Keffi, Nasarawa State when members of the Correspondents Chapel of Nasarawa chapel paid the regional office of the company a courtesy visit.
He said the company was currently rolling out plans to ensure that all genuine customers were given the meter for free.
Speaking on disconnection of customers due to non-payment of bills, he said a customer would no longer be charged for unused power until reconnected.
He added that customers being faced with such situation should formally register their complaints to the company for redress.
The company’s spokesman also charged customers not to pay for electrical equipment, which supply power to their homes.
“It is wrong for customers to pay for electrical equipment such as transformers, electrical cable and so on. It is the duty of the company to provide that. Any customer paying for such is doing so on his own because it is not official,” he said.
Ameen Shakur, the regional manager of the company, said that low voltage being supplied to the zone was the reason for inconsistent power in the state.
He lamented that some communities in the state were not enjoying regular supply of electricity because consumers in those communities do not pay bills.
Earlier nasafocus reported that over 40 transformers has been vandalized in Lafia In ten months
Source: Independent, Nasafocus